Our Privacy Policy

We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our Snooker Players and Club Owners App ("Snopool"). By using the App, you agree to the terms of this policy. Please read it carefully.

1. Information We Collect

We collect the following types of personal data when you use the App:

• Account Information: When you sign up for an account, we collect personal information such as your name, email address, username, and other necessary details.
• Payment Information: If you purchase Coins or enter tournaments, we collect payment details such as your payment method and transaction history. We do not store your full payment card details; these are processed by third-party payment processors.
• Usage Data: We collect data about how you use the App, including your activity in games, tournament participation, and interactions with other users. This helps us improve the App and offer better services.
• Location Information: We may collect location data if you grant permission, which helps in offering localized content and connecting nearby players or clubs.
• Device Information: We collect information about your device, such as the operating system, device model, and IP address, to improve the functionality of the App and ensure it works on your device.

2. How We Use Your Information

Your personal data is used for the following purposes:

• Account Management: To create and manage your account, communicate with you regarding your account, and provide customer support.
• Transactions: To process your purchases of Coins and any payments related to game scheduling, tournaments, or rewards.
• Service Improvements: To enhance the App’s features, optimize user experience, and develop new functionality based on usage patterns and feedback.
• Marketing and Promotions: We may send you notifications about new features, promotions, or updates related to the App. You can opt-out of these communications at any time.
• Legal Compliance: To comply with applicable laws and regulations, including security measures to protect our users' data.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your data in the following cases:

• Service Providers: We may share your information with third-party vendors who help us provide the App, such as payment processors, hosting services, and customer support providers.
• Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process, or to protect our rights, property, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you delete your account, we may still retain certain data for legal or operational reasons, such as transaction history and compliance with applicable laws.

5. Security of Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure data storage practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal data.
• Deletion: You can request the deletion of your account and personal information, subject to legal and contractual obligations.
• Objection: You can object to the processing of your personal data for specific purposes, such as marketing.
• Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience while using the App. Cookies help us remember your preferences, analyze usage patterns, and improve the App’s performance. You can control the use of cookies through your device settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your data.